Revenue Specialist
ResNet World will set itself apart from the competition in terms of service. I joined ResNet World as a Revenue Specialists that I am responsible for servicing. When you have an idea or concern to discuss you just have to contact me directly. I will be your Revenue Specialist as I am familiar with your property and will understand the goals for your property. I will be dedicated to providing you with the best service available in the electronic reservation market. You will not be a ‘number’ to our staff. You will be a client that we know and that we make a real effort to understand.
You will feel like I am a member of your staff. My responsibilities will include:
- Start-up Tasks - We will load property into GDS booking channels. Will develop and/or fine-tune property’s current third party internet booking channel strategy. Will analyze property website and propose marketing techniques to drive more bookings through the IBE channel. Will analyze future bookings and proposed ‘full dates’ on a one-year outlook basis to maximize revenue opportunities for the coming year.
- Daily Tasks -Will make any requested changes to availability, rates, rate types, property information or inventory in the ResNet back office system as requested by property through the utilization of company authorized transmittal forms. All requested changes will be made to the above listed items within 24 hours of receiving transmittals. Immediate or urgent requests shall be identified by the property through direct phone communication with the revenue specialist accompanied by authorized transmittal forms.
- Monthly Tasks -Will discuss on-going rate and inventory strategy, current booking status, billing, general market trends.
- Semi-Annual Tasks -Will analyzie GDS/CRS property strategy and make recommendations to property that will enhance their overall electronic reservation program.
- Annual Tasks - Will work with designated property revenue manager on RFP strategy and implementation. In the fourth quarter of each contract calendar year will meet with designated hotel revenue manager to establish rate and availability strategies for anticipated ‘full dates’ for the following contract year. Will review current year’s performance and look for opportunities to improve in the following year.
